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Thank you for shopping at GEARIFY! We hope you love your purchase, but if you are not completely satisfied, we are here to help. Please review our return policy below:
1. Return Timeframe
We offer a 3-7 day return window from the date you receive your order. If for any reason you are not satisfied with your purchase, you may return the product within this period for a refund or exchange.
2. Eligibility for Return
To be eligible for a return, the product must be:
In its original, unused condition.
In the original packaging with all accessories (if applicable).
Not damaged, altered, or washed.
3. Non-Returnable Items
Certain items are not eligible for returns, including:
Customized or personalized products.
Gift cards.
Items marked as final sale.
4. Return Process
To initiate a return, please contact our customer service team at [email protected]
Once we receive your return request and authorization, you must ship the item back to us. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
5. Refunds and Exchanges
Refunds: Once the returned product is received and inspected, we will process your refund to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account.
Exchanges: If you wish to exchange an item, please specify the replacement item in your return request. The exchange will be processed once the returned item is received and inspected.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected]
7. Final Inspection
All returned items are subject to inspection. We reserve the right to refuse a return if the items do not meet our return criteria (e.g., used, damaged, or missing parts).
We aim to make your shopping experience as enjoyable as possible, and we’re happy to assist with any questions or concerns regarding your return.
